01
Confirm straight away
An instant confirmation with the day, the time and the party size avoids misunderstandings and gives the guest something to find again.
02
Remind at the right moment
A reminder the day before or the same day brings the booking back to mind. The channel matters: a message read on the phone often works better than an e-mail.
03
Make cancelling easy
If cancelling means calling during service, guests do not do it. A link or a message to cancel frees the table in time.
04
Follow habits
Note the guests who do not come. For large parties or very busy evenings, an extra confirmation can make sense.
05
Keep the table useful
A table freed late fills with walk-ins. A room you read at a glance lets you give it away fast.
